Critique: YourPlayTherapy.com
YourPlayTherapy.com
There's a wonderful site called Coding Horror. It sounds worse than it is, really. It celebrates badly written code, or obliquely designed interfaces, and the thinking behind them. While it sounds extremely harsh (and it can be), it does frequently remind its readers that we are all walking coding horrors. We've all made stupid mistakes, reinvented the wheel, and occasionally done something so dumb, we print it out, tape it up next to our monitors, and write Never Do This Again in big red letters on it.
Designers have their own horrors, too. This time, I'm sharing one of mine. It's a fairly stereotypical story of a designer given complete control over something for the first time in his (or her) career.
Background Information
YourPlayTherapy.com was part of a wider strategy promoting tourism to the Jersey Shore. It has a reputation (not entirely undeserved) as a little dirty, a little crowded, and very gaudy. Sometimes that's the charm, but for many people in NYC, Philadelphia, and DC (the target area/audience boundaries) it's not always the case. There was a push in include not just the usual towns of Cape May, Atlantic City, and Wildwood.
Promotions and ads all revolved around the idea of a short vacation to the shore as Play Therapy - a time away from home that's only a couple hour drive away, helping you relax and maybe keep from flipping out. There was a sand dollar-coupon drop, newspaper and magazine ads, tv ads, banner ads, Mini Coopers dressed up as bumper cars and, of course, the website.
Our clients were a board of businesspeople and local government officials (and a couple state government people) - if you are cringing now, it's understandable. While our direct client was pretty good, you can imagine how some conversations went.






